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Frequently Asked Questions

What is an Online Business Manager (OBM)?

An Online Business Manager (OBM) is a strategic partner who helps manage the day-to-day operations of your online business. Think of an OBM as your right-hand professional who implements systems, manages projects and team members, and helps scale your business while you focus on your zone of genius.

How can an OBM help my business grow?

An OBM helps your business grow by freeing up your time and taking over operational management, allowing you to focus on your core strengths, such as vision, strategy, and business development. We optimize processes, manage teams, and ensure that projects are completed on time and within budget. This can lead to increased efficiency, better resource use, and, ultimately,business growth.

What types of businesses benefit the most from OBM services?

Businesses that benefit the most from OBM services typically include:

  • Coaches, consultants, and solopreneurs ready to expand and need support in managing their operations.

  • Small to mid-sized businesses that have grown beyond the founder’s ability to manage all operations alone.

  • Online businesses with digital products or services that require a high level of coordination and systemization.

  • Service-based businesses where client management and project delivery are key.

How do I know if my business needs an OBM?

Your business might need an OBM if:

  • You find yourself overwhelmed with the day-to-day operations and unable to focus on growth strategies.

  • Your team is growing, but there’s a lack of clarity and coordination in tasks and roles.

  • You have multiple projects but struggle to manage them effectively.

  • You want to scale your business but need help creating and implementing the necessary systems and processes.

How is an OBM different from a Virtual Assistant (VA)?

While Virtual Assistants typically handle task-based work and administrative support, an OBM takes on a more strategic role. An OBM manages your business operations, creates and implements systems, oversees team members, manages projects, and helps you make data-driven decisions to grow your business.

What results can I expect from working with you?

Clients who work with our OBM services typically experience:

  • More streamlined operations and efficient workflows

  • Reduced overwhelm and better work-life balance

  • Increased revenue through improved systems and processes

  • Better team performance and communication

  • More timeto focus on growth and revenue-generating activities

  • Smoother, more successful launches and implementations

  • Data-driven decision-making for sustainable growth

How do we work together?

We typically start with a Aligned Growth Path Discovery Callto help you understand your business needs, followed by a comprehensive business audit. From there, we'll create a strategic plan outlining our priorities and establish regular check-ins (usually weekly) to ensure alignment and progress. We use project management tools to track tasks and maintain transparent communication throughout our partnership.

Do you require a minimum commitment?

For one-time, project-based services, this really depends on the scope and complexity of your needs. This may take a few weeks or a month as this will be based on deliverables rather than an ongoing engagement. For our Aligned Growth Path services, we ask for a minimum 3-month commitment to allow sufficient time to learn your business, implement systems, and start seeing meaningful results. Most clients continue working with us long-term as they see the value in ongoing operational support.

How quickly will I see results?

While some improvements can be implemented immediately, most clients begin seeing significant results within the first 1-2 months. Systemic changes that impact revenue and growth are typically evident within 3-6 months of consistent implementation.

What is your pricing structure?

We offer several service tiers to meet different business needs: ⏹ Project-based (Done For You Set-up Package) ⏹ Retainer (Done With You Support Package) ⏹ Hybrid Model (Set-up + Retainer Package)

We also offerCustom packagesbased on specific business needs. We can discuss this during your Aligned Growth Path Discovery Callas we get to know more about your business.

How do we get started?

The first step is to schedule an Aligned Growth Path Discovery Call where we can discuss your business needs and determine if we're a good fit. Following that, we'll conduct a comprehensive business audit and create a strategic plan for our first 90 days together.

Do you work with specific types of online businesses?

While we have experience across many industries, we specialize in working with service-based businesses [e.g. Course creators, Coaches, Trainers, and Consultants and online businesses with digital products or services.] This focused expertise allows us to provide targeted strategies proven to work in your specific business model.

What tools and software do you work with?

We're proficient in many business tech tools, (e.g., Asana, ClickUp, Dubsado, Notion, ActiveCampaign, Convertkit, Zoho, Smartsuite, Kajabi, etc.) If you're using different tools, we're quick to adapt and learn new systems, or we can help you transition to more efficient options if desired.

Still have questions?

We'd love to chat! Schedule your ComplimentaryAligned Growth Path Discovery Calltoday to discuss how our OBM services can help scale your business while reducing your workload.